2022.02.22
Due to the continuous epidemic in recent years, and the complexity of the international epidemic, it has brought great challenges to the company's international business, especially for overseas on-site installation and commissioning. During this period, XinBo of the company's after-sales service department volunteered to go to Pakistan twice. On the premise of doing a good job in epidemic prevention, he overcame various difficulties and successfully completed the installation and commissioning of overseas customers. His good service won unlimited praise and trust from customers to the company.
Under the epidemic, XinBo left the country twice, and the service lasted more than 130 days. Just as he had just set foot down-to-earth returning home, the company received an urgent service request from Bangladeshi customers again. Without thinking about it, he took the order again and went to the overseas service site with effort to solve the urgent needs of customers. XinBo's good service of "Thinking what customers think and the company can reach" has become a link between customers and the company, bringing more far-reaching development and win-win for the company and customers.
The foreign epidemic situation is complicated and confusing, but he goes retrograde and goes to unknown countries to only install and debug for customers. The customer's on-site situation was complex. He solved it one by one, completed the acceptance and delivery of the company's products with superb skills and services, and won the praise of customers. His services strengthened the future development opportunities of the customer company.
In order to commend Comrade XinBo's outstanding Commendation in customer service, the company will give him a one-time reward of 10000 RMB with the approval of the general manager. At the same time, all employees are encouraged to learn from Comrade XinBo and make more contributions to the development of the company based on their own posts.
Post time: Feb-23-2022